Crypto Tax Calculator Help Center
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Troubleshooting
Troubleshooting
This collection helps users with common issues
+1
10 articles in this collection
Written by
Shane Brunette,
David Melbourne,
Mathieu Mingant
and 1 other
Importing
API Error Codes
API Error Codes, Failing API
Written by
David Melbourne
Updated over a week ago
Exchange API Sync Failed
Written by
Shane Brunette
Updated over a week ago
Exchange File Upload Failed
Written by
Shane Brunette
Updated over a week ago
Adding Multiple Wallets on the Same Blockchain
This guides you through the steps to take in order to add an additional wallet for the same blockchain
Written by
Mathieu Mingant
Updated over a week ago
Errors with Transactions
Currency is Incorrect
How to fix a transaction with an incorrect currency and stop incorrect currencies showing on your dashboard
Written by
Patrick McGimpsey
Updated over a week ago
Fee is Missing
Why you can't find the fee on the trade and how the fee is added to the cost basis
Written by
Shane Brunette
Updated over a week ago
Price is Incorrect
How to fix a transaction which is showing the incorrect price
Written by
Shane Brunette
Updated over a week ago
Solving In-Flight Balance Issues
Understanding why a single send or receive should not exist and how to fix the issue to achieve the best tax outcome.
Written by
Patrick McGimpsey
Updated over a week ago
Error with Balance
Balance Remaining is Incorrect
Get help when the balance displayed is incorrect
Written by
Shane Brunette
Updated over a week ago
Payment Errors
Payment Error 44359
What to do if you receive this error code when paying for a report
Written by
Patrick McGimpsey
Updated over a week ago