If you ever transferred funds from an exchange to your own wallet you need to make sure you enter this data. We will then be able to automatically recognize transfers. We will also pick up any on-chain activity such as trading on a decentralized exchange, receiving airdrops, staking rewards and more.
Or click the address, and it will lead you to the Accounts page:
Note: The “Identify address” feature makes it easier for you to recognize the addresses when categorizing the transactions. It does NOT mean you have imported it.
To import your wallet:
Navigate to the Accounts tab at the top.
In the top right, select "Add accounts".
Select the wallet you are using; some will ask you to select the chain you are using (eg Ethereum).
Enter your public wallet address, and you can provide it a nickname (optional). Once this is done, click the Import Wallet button, and it will begin the process of syncing up your data to our system. This can take some time depending on the chain and how many transactions you have. A yellow indicator will let you know it is still syncing, and green for when it is complete.
You can move between other pages at any point, and this will not impact the data's import. Similarly, you can begin importing other sources simultaneously.
Importing an EVM Address or Wallet
When you import an EVM address (e.g. from Ethereum, Arbitrum, Base, etc.), CTC automatically checks whether that same address has activity on any other CTC-supported EVM chains.
If transactions are detected, you’ll see a prompt giving you the option to include those chains right away, so you don’t have to add them one by one.
The example below shows how this looks in the app:
Learn More: Importing Transactions from Related Chains
Troubleshooting
Occasionally, there can be issues with imports. Some things that you can check on your own are:
Double-check that the address is correct
Check the notes on the right side of the Accounts page for the wallet you are importing. These notes can give indications of certain limitations such as certain data not being included.
Sometimes, the source itself fails to send data, in which case it is recommended that you try again at a later time.
Some wallets provide the option of a CSV import. It is recommended to check the notes on the right side to ascertain if this option is preferable. Most of the time, it is recommended to use the wallet address, as the CSV can often be less reliable with missing data.
If you can't find your network or wallet on the import list, you can instead import the transactions manually.