This guide is for the Settings page if you have an individual account. If you're on the accountant plan, please refer to the Accountant Portal: The 'Workspace Settings' Page guide.
Access The Settings Page
Click the profile icon located at the top right of the page and then select Settings from the drop-down menu.
This will open the Settings box, which has four tabs on the sidebar.
Account
Profile
If you log in via OAuth (Google, Coinbase, or Xero), your Profile section looks like the image below.
Your email and password can not be changed since it's an OAuth account.
You can disconnect your OAuth account and change it to the email and password login method. (Note: This can not be undone.)
If you log in via email address and password, your Profile section looks like the image below.
You can change and verify your email.
You can change your password.
Your email is your account. Changing your email will change your account and where the payment notifications are sent. Note: If you decide to change your email, you can only use an email not currently associated with CTC. | |
OAuth | This displays if you log in via Google, Coinbase, or Xero OAuth. You can disconnect OAuth and create a password. Note: Disabling OAuth is irreversible. Once you disconnect OAuth, you can only log in via email and password. |
Name | You can change your name here. This will show on the generated reports. |
Country | This cannot be changed once you have chosen the Country or paid for the plan. |
Local Currency | This will be set to the native currency of your chosen country and cannot be changed. |
Language | Currently, we support English, Deutsch, and Español. More languages to come 😉 |
Account Password | You can change your password here. |
Enable 2FA | You can enable 2FA to increase your account security. |
Email Reports
Experience
This option is toggled on by default; however, if there are issues with scrolling on the Transactions page, it is recommended that you turn it off (check this guide for more details). If an issue persists, contact the support team.
Support
When opening a support chat inquiry and/or if being asked by support to provide your UID (User Identification Number), please navigate to the bottom of this Account page to find your UID.
Manage Data
Clear Data
The account will remain, but the data imported will be deleted. This feature can be used if you want to start from scratch.
Note: This action cannot be undone.
Delete Client
Deleting the account also cancels the subscription and cannot be undone.
Note: This is permanent. If you change your mind, please reach out to the support team within 7 days.
Tax
Tax Settings
The default settings are recommended settings provided to you depending on your tax country's jurisdiction. Switching these toggles will affect your reports. Please ensure that you consult with a tax professional before making changes.
Cost Basis Tracking | Use this setting to change how the Cost Basis is tracked across your data. For an in-depth guide, please check the Cost Basis Tracking: Universal vs By Wallet and Exchange guide. |
Inventory Method | This is set up with the default method of your country's tax jurisdiction. However, you have control over changing this to an alternate method. Please always check with your tax professional before using another inventory method. You can read our relevant guides for more details; |
Timezone | Crypto Tax Calculator will auto-convert the timestamps in your transactional data to the timezone you choose. |
Refresh Calculations | Clicking ‘Refresh Calculations’ will force a manual report refresh of your account and calculations. The system does this automatically as you use the app. You can also use this to ensure the calculations are up to date. |
CTC Magic
| Toggle Off | Toggle On |
Automatically generate the counterparts of unmatched transfers | CTC will not attempt to generate the counterpart of unmatched transfers. | CTC will attempt to generate the counterpart of unmatched transfers when it can safely do so. |
Split fees evenly across grouped mint transactions | Grouped mint transactions will not have fees split evenly across all minted assets. | Grouped mint transactions will have fees split evenly across all minted assets. |
Auto-detect fees for transfers | Does not auto-generate a fee if there is a discrepancy between the sent and received amounts for grouped transfers/bridges. | Auto-generate a fee if there is a discrepancy between the sent and received amounts for grouped transfers/bridges. |
Identify bridge transactions automatically | Bridge transactions are not automatically identified from uncategorized transactions. | Bridge transactions are automatically identified from uncategorized transactions. |
Income Category Options
Toggle off | Airdrops, Mining, Staking Rewards, and Royalties will be treated as acquisitions with a zero-cost basis. When you dispose of this asset later, the cost base is $0. |
Toggle on | Airdrops, Mining, Stake Rewards, and Royalties will be treated as income on your reports. When you dispose of this asset later, the cost base will be the fair market value at the time you received it. |
You can read our relevant guides for more details:
Capital Gains Category Options
| Toggle off | Toggle on |
Gains on forex conversion are tracked. | Gains on forex conversion are ignored. | |
Staking deposits and withdrawals are treated as taxable disposals and acquisitions. The capital gains/losses are realized in the transaction. | Staking deposits and withdrawals are treated as non-taxable transfers. These transactions do not change your overall account balance and there are no capital gains or losses. | |
Personal use transactions are treated as taxable disposals. The capital gains/losses are realized in the transaction. | Personal use transactions are treated as non-taxable disposals. This decreases your overall account balance but is not added to your capital gains. | |
Outgoing gift transactions are treated as taxable disposal, which means they are treated as sells. The capital gains/losses are realized in the transaction. | Outgoing gift transactions are treated as non-taxable disposal (e.g. charity donations in some tax jurisdictions). This decreases your overall account balance but is not added to your capital gains. | |
Collateral deposits and withdrawals are treated as taxable disposals and acquisitions. The capital gains/losses are realized in the transaction. | Collateral deposits and withdrawals are treated as non-taxable transfers. These transactions do not change your overall account balance and there are no capital gains or losses. | |
Bridge transactions are treated as taxable disposal, which means they are treated as sells, The capital gains/losses are realized in the transaction. | Bridge transactions are treated as non-taxable disposal, which means your overall account balance remains unchanged, as the bridging process is considered a transfer rather than a disposal or acquisition. The cost base is carried from the previous acquisition price. |
Tax Rules
The default setting depends on your tax jurisdiction. The choice of settings may impact your tax liability, so it's essential to consult with your accountant or local tax professionals about your situation before making any changes.
Toggle off | Toggle on |
All your crypto-to-crypto trades are treated as taxable disposals and acquisitions. The capital gains/losses are realized in the transaction. | All your crypto-to-crypto trades are non-taxable. The cost base of the sell side of the asset will be transferred to the buy side of the asset. |
For an in-depth guide on the above settings, please navigate to Toggles Article Collection.
Uncategorized Transaction Treatment
| Toggle off | Toggle on |
Treat uncategorized incoming transactions as buys | Uncategorized incoming/outgoing transactions are treated as buys | Uncategorized incoming transactions are treated as non-taxable transfers |
Treat uncategorized transactions as sells | Uncategorized incoming/outgoing transactions are treated as sells | Uncategorized outgoing transactions are treated as non-taxable transfers |
Long Term Threshold
This is the time period an asset is held before the gains are considered long-term capital gains. This is default set to your chosen country's rulings. Please always check with your tax professional before changing as it may affect your Capital Gains Report. We do not calculate the different tax implications of assets that fall within a short or long-term threshold, our reports only indicate which gains or losses would be subject to these.
Price Fallback Window
When prices are missing on transactions, we will search for transactions of the same asset within a window around the transaction time, and if a price exists for this, we will assume this price on the missing one. The default time is set to 4 hours; it can be modified from 0 to 24 hours.
Adjust Balance Accuracy
This feature provides some leeway to ignore balance remaining issues below a certain fiat threshold because of decimal place rounding issues. This is usually caused by the exchange's transaction data that has been rounded up. Some exchanges only provide information to X number of decimals, while the real potential decimal place can be 16 or even up to 24 decimals. This can lead to some rounding errors, particularly if you have done lots of trading. Some level of inaccuracy is to be expected when you have such a variance in the quality of the data.
Portfolio
Asset tracking
| Toggle Off | Toggle on |
Show all accounts in portfolio | Only imported accounts are shown in the portfolio | Portfolio holdings will also include suspected accounts, which are wallets and exchanges that have been interacted with but not imported. |
Show native fiat holdings on reports and dashboard | Native fiat holdings will not show in reports and on the dashboard | Native fiat holdings will show in reports and on the dashboard |
Use reported balances on portfolio | Use the calculated balance determined by the tax engine algorithm | Use the reported balance given by the integration |
Permissions
Invitation
You can check the invitation status sent by your accountant here. If you haven't received an invitation, the page will look similar to the image below.
If you have accepted the invitation from your accountant, you will then see your accountant’s email address.
Revoke Access | You can revoke your accountant's access here. However, if the data being worked on is on the accountant's side, revoking will result in losing access to the edited data. You can only see the data set you’ve imported from your side. Read this guide for more details. |
Working Data
Once you accept the accountant's invitation, there are two data sets for you to decide which one you want to work on. Two sets of data do not connect to each other. Ensure to select the right side before you start working on importing data and the reconciliations. Please read this guide for more details - Sharing Data Between Accountants and Clients