Why do the in-app transactions look different from the transactions on the CSV?

There are a few scenarios you might find the in-app data seem different from the CSVs you imported, or the transaction count is different from what you expected. We listed a few possibilities below.

To provide more accurate data, we sometimes import the data from different CSVs. You can find this stated in the instructions or additional notes. If this is the case, ensure you follow the instructions and download and import all the required CSVs so the data will be complete.

We aggregate the transactions with the same timestamp for the same asset. If you have multiple transactions that happened at the same time, they might be aggregated in-app. For example, if you have these transactions in the CSV:

They might be aggregated into one transaction in the app:

We auto-group the transactions when they match our grouping logic. For example, a ‘buy’ and a ‘sell’ in the CSV might be grouped into a ‘trade’ in the app when the time and value match. We currently have below transactions that might be auto-grouped:

Note: Bridge does not auto-group.

Sometimes, the exchanges might change their CSV format or add/change the transaction type. In this case, CryptoTaxCalculator can not recognize the transaction. If the transactions are missing and not due to the above reasons, please reach out to our support team via the in-app chat so we can update it for you.