You may encounter situations where the data within the application appears different from the CSVs you imported, or the transaction count differs from your expectations. We have provided a list of potential explanations below.
1. There might be missing files
To provide more accurate data, we sometimes have to import the data from multiple CSVs. You can find this stated in the instructions or additional notes. If this is the case, ensure you follow the instructions and download and import all the required CSVs so the data will be complete.
2. The transactions are aggregated
We aggregate the transactions with the same timestamp for the same asset. If you have multiple transactions that happened at the same time, they might be aggregated in-app. For example, if you have these transactions in the CSV:
01-01-2023 00:00:00 Buy 1 ETH
01-01-2023 00:00:00 Buy 1.3 ETH
01-01-2023 00:00:00 Buy 2.5 ETH
They might be aggregated into one transaction in the app:
01-01-2023 00:00:00 Buy 4.8 ETH
3. The transactions are auto-grouped
We auto-group the transactions when they match our grouping logic. For example, a ‘buy’ and a ‘sell’ in the CSV might be grouped into a ‘trade’ in the app when the time and value match. We currently have below transactions that might be auto-grouped:
Transfer - Send and Receive
Trade - Buy and Sell
Note: Bridge does not auto-group.
4. The CSV format has been updated
Occasionally, exchanges may modify their CSV format or introduce changes to transaction types. As a result, CryptoTaxCalculator may not be able to recognize these transactions. If you notice missing transactions that are not a result of the aforementioned reasons, please contact our support team through the in-app chat. We will be happy to assist you by updating the transactions accordingly.