You may encounter situations where the data within the application appears different from the CSVs you imported, or the transaction count differs from your expectations. We have provided a list of potential explanations below.

To provide more accurate data, we sometimes have to import the data from multiple CSVs. You can find this stated in the instructions or additional notes. If this is the case, ensure you follow the instructions and download and import all the required CSVs so the data will be complete.

We aggregate the transactions with the same timestamp for the same asset. If you have multiple transactions that happened at the same time, they might be aggregated in-app. For example, if you have these transactions in the CSV:

They might be aggregated into one transaction in the app:

We auto-group the transactions when they match our grouping logic. For example, a ‘buy’ and a ‘sell’ in the CSV might be grouped into a ‘trade’ in the app when the time and value match. We currently have below transactions that might be auto-grouped:

Note: Bridge does not auto-group.

Occasionally, exchanges may modify their CSV format or introduce changes to transaction types. As a result, CryptoTaxCalculator may not be able to recognize these transactions. If you notice missing transactions that are not a result of the aforementioned reasons, please contact our support team through the in-app chat. We will be happy to assist you by updating the transactions accordingly.